--- title: "Business Texting From Your Business Number | GBPN" description: "Text customers from your business number, from your phone or computer. Send and receive photos and files (SMS and MMS), schedule texts, and share one inbox with your team." canonical: "https://gbpn.com/business-texting/" --- > This is the plain-text Markdown version of [the canonical page](https://gbpn.com/business-texting/). Business texting # Text customers from your business number. Customers text the same number they call. Reply from your phone or computer, send photos and files, and keep every text next to the calls and voicemails from that customer. Your personal number stays private. [See Numbers In My Area](https://gbpn.com/signup?source=texting-hero) No card required to see your numbers 路 $30/mo flat, taxes included Dana Whitfield (512) 555-0147 9:18 AM CDT Waiting 路 1m Here鈥檚 the kitchen. It鈥檚 pretty bad 馃槄 10/03/26, 9:14 AM JM No problem, we see this all the time! Thursday at 9 works, and the total is $240. 10/03/26, 9:17 AM Reply Note Add tag Message Dana... 9:18 AM CDT 9:41 Anywhere ## See the text the moment it comes in. Texts show up on your lock screen like any other message, with the customer鈥檚 name and what they said. Reply from the GBPN app, or from your computer when you鈥檙e back at the desk. Prefer email or a text to your cell? You choose the alerts for each number. Saturday, October 3 9:41 Whitfield Cleaning now Dana Whitfield said: Here鈥檚 the kitchen. It鈥檚 pretty bad 馃槄 Whitfield Cleaning 9m ago Owen Castillo said: Hi! Can you send a quote for a move-out clean? 2 bed, 2 bath. Send it later ## Text at a good time for them, not just for you. Write a text now and schedule it for later, in the customer鈥檚 own time zone. If they reply first, the scheduled text is held back, so you never send a reminder they no longer need. Texting late at night? GBPN shows the customer鈥檚 local time and asks before you send outside 8 AM to 9 PM their time, with an easy way to schedule it for the morning instead. Dana Whitfield (512) 555-0147 9:18 AM CDT Waiting 路 2h Can you remind me the day before? I always forget 馃檭 10/03/26, 9:20 AM JM Of course! We鈥檒l text you Wednesday morning. 10/03/26, 9:22 AM Hi Dana! Just a reminder that we鈥檒l see you tomorrow at 9 for the deep clean. Scheduled for Wed, Oct 7 at 9:00 AM (their time) Send now Edit Cancel Reply Note Add tag Message Dana... 9:18 AM CDT 9:41 Your team ## One thread, everyone on the same page. Everyone on your team sees the same conversations, so customers get one answer, not three. Leave a **private note** for a teammate right in the thread. Notes are purple and never go to the customer. [How GBPN works for teams](https://gbpn.com/team) Owen Castillo (512) 555-0186 2:40 PM CDT Needs 路 New message 路 5m Hi! Can you send a quote for a move-out clean? 2 bed, 2 bath. 10/03/26, 2:35 PM AR He called last spring too. Gate code is 4410. 10/03/26, 2:37 PM Reply Note Add tag Ana, can you take this one? I鈥檓 on the Ramsey job. 2:40 PM CDT 9:41 Texting the right way ## The carrier rules, handled. ### Registration, guided Carriers require businesses to register before texting from a local number. A short form walks you through it, and AI can write the description from your website. Approval usually takes one to two weeks, and calling works right away. ### Opt-outs, automatic When a customer replies STOP, GBPN stops texting them for you. If they reply START, they can get texts again. You never have to keep a list. ### Consent, on record GBPN keeps a record of how each customer agreed to texts, and when. Customers who text you first can get a reply right away. ## Texting questions Can I send and receive pictures (MMS) with GBPN? Yes. You can send and receive photos, videos, audio, PDFs, contact cards, and calendar invites from your business number, up to 10 files per message. Pictures show right in the conversation. Can I text from my computer? Yes. Text from the GBPN app on iPhone or Android, or from any web browser on your computer. Every text lands in the same conversation, wherever you send it from. Will customers see my personal cell number? No. Customers see your business number on every text you send from GBPN. Is texting included in the price? Yes. Texting is part of your GBPN line at $30 a month. Do I need to register my number for texting? Yes. US carriers require every business to register before it can text from a local number. GBPN walks you through a short form, and AI can write the description from your website. Approval usually takes one to two weeks. Calling works right away while you wait. What happens when a customer replies STOP? GBPN marks them as opted out and stops further texts to that number automatically. If they reply START later, they can get texts again. Can I send group texts? Not yet. Each conversation is between your business and one customer. ## More of what鈥檚 included - [Business calling Know it鈥檚 business before you answer. 鈫抅(https://gbpn.com/business-calling) - [Greetings, hours, and menus Calls go where you want, when you want. 鈫抅(https://gbpn.com/call-routing) - [Voicemail Read every message in your email. 鈫抅(https://gbpn.com/voicemail) - [Missed-call text back Callers get a text when you can鈥檛 pick up. 鈫抅(https://gbpn.com/missed-call-text-back) - [Spam call blocking Known spam is screened out before it rings you. 鈫抅(https://gbpn.com/spam-call-blocking) - [Business contacts Every customer and their whole history. 鈫抅(https://gbpn.com/contacts) - [Never forget a follow-up Always know who you owe a call or text. 鈫抅(https://gbpn.com/follow-ups) - [How the inbox works Needs, Waiting, Snoozed, and Done. 鈫抅(https://gbpn.com/workflow) - [Caller ID and trust Look like a real business when you call. 鈫抅(https://gbpn.com/caller-id) - [How GBPN uses AI Less busywork, and you stay in charge. 鈫抅(https://gbpn.com/ai) - [AI call summaries Know what every call was about. 鈫抅(https://gbpn.com/ai-call-summaries) - [Work as a team Add teammates and ring the right person. 鈫抅(https://gbpn.com/team) - [Call reports Missed calls, busy hours, and who answered. 鈫抅(https://gbpn.com/reports) - [iPhone and Android app Free with every line. Optional. 鈫抅(https://gbpn.com/app) - [Web app Your whole inbox on any computer. 鈫抅(https://gbpn.com/web-app) ## Give customers a number they can call and text. Pick your number, and a real person helps you set up the rest. [See Numbers In My Area](https://gbpn.com/signup?source=texting-close) Works instantly 路 $30/mo flat 路 30-day money-back guarantee