---
title: "Business Phone Number FAQ | GBPN"
description: "Straight answers about GBPN: setup, number porting, using your line, billing, and privacy."
canonical: "https://gbpn.com/faq/"
---

> This is the plain-text Markdown version of [the canonical page](https://gbpn.com/faq/).

FAQ

# Straight answers.

Every answer here is the same one you'd get on the phone. No weasel words.

## Getting started

Is this going to be complicated to set up?

This is the **#1 worry** people tell us they had. One customer wrote, _"I thought it would be too complicated and would take too much time away from my business to use, but it was just the opposite."_ You pick a number and **it works instantly**; we set up the rest for you, including recording your greeting.

Do I need a new phone?

**No.** Your business number rings the cell phone _already in your pocket_, and you know it's a business call before you say hello. **No new device, no app required.** There is one if you want it, though.

Do real humans actually answer?

Yes, 100%. As one review puts it: _"you actually get to talk to a human when you call!"_ That's **(844) 822-2255**, and our reviews name our support people more often than any feature.

## Keeping your number

Can I keep my existing business number?

**Yes.** We move it over for you **free**, paperwork and all. _Your number keeps working the whole time_, and we keep you posted on the progress.

## Using your line

Will my business line show up when I call customers?

Yes. When you call or text from your GBPN number, customers see your **business number and business caller ID**, _never_ your personal cell. **Your personal number stays private.**

## Billing

Is there a contract or any hidden fees?

**No contracts, no setup fees, no per-minute charges.** It's **$30/month** flat for everything, and you can _cancel online anytime_.

## Privacy

Do you sell my data?

**Never.** We're self-funded, so there are _no investors_ pushing us to monetize you. You pay $30, you get a phone line, and that's the whole business model.

## Still wondering something?

Ask a human. We are the support team, so the answer is firsthand.

[(844) 822-2255](tel:+18448222255)

## Questions answered.  
Number next.

[Get My Business Number](https://gbpn.com/signup?source=faq-final)

Works instantly · $30/mo flat · 30-day money-back guarantee