--- title: "Every GBPN Feature" description: "Every GBPN business phone feature in one list: calling, texting, call routing, voicemail, a shared inbox, and more. All included for $30/month." canonical: "https://gbpn.com/features/all/" --- > This is the plain-text Markdown version of [the canonical page](https://gbpn.com/features/all/). Every feature # The full list. All of it included. 66 features. One price: $30 a month, with every one of them included. No tiers, no add-ons. - [Numbers](#numbers) - [Calling](#calling) - [Call routing](#routing) - [Voicemail](#voicemail) - [Texting](#texting) - [Inbox](#inbox) - [Contacts](#contacts) - [App](#app) - [Team](#team) - [Integrations](#integrations) - [Billing & help](#account) Numbers ## A number that fits your business Local, toll-free, or one for every part of your business. - ### Local or toll-free numbers Pick a number in your area code so locals pick up, or a toll-free number that sounds national. - ### Keep your current number We move your existing number over for free and do the carrier paperwork. - ### Change your number Swap to a different number without rebuilding your setup. - ### More than one number Add a number for each location, department, or ad campaign. Each number gets its own inbox. - ### Named inboxes Give each number a name and a picture, so everyone knows which line a call came in on. - ### Business caller ID Customers see your business number when you call or text, not your personal cell. Calling ## Take calls wherever you are On your cell, in the app, or at your computer. Same business number every time. - ### Rings your cell Business calls ring the phone already in your pocket. No second phone to carry. - ### Call from your computer Make and answer calls in your web browser, with a full keypad. - ### iPhone and Android app Call over Wi-Fi or over your cell carrier, whichever works best where you are. - ### Call out from your own cell Call your business line from an approved cell, and a short menu lets you place a call that shows your business number. - ### Call recording Turn recording on or off for each number, so you can check what was agreed. - ### Call history Every incoming, outgoing, and missed call. Search it, filter it, and export it to a spreadsheet. - ### AI call summaries After each call, read a short summary of what was said and what happens next. - ### Call transcripts Read the call as text instead of replaying the recording. Call routing ## Every call goes to the right place You decide who hears the phone ring, and when. We can set it up for you. - ### Business hours and holidays Send calls one way when you are open, and another way when you are closed or on a holiday. - ### Phone menus "Press 1 for sales, press 2 for service." Callers reach the right person, even if every option rings you. - ### Greetings Callers hear your business name before the call connects. - ### Ring your team Ring one person, a group, or an outside number such as your cell. - ### Know it’s business before you answer Hear "Press 1 to accept" first, so you answer with your business name. - ### Spam screening Callers are checked against a spam database and carrier caller ID ratings. Known spam is screened out before your phone rings. - ### Automatic texts to callers Text a caller during or after the call. For example: "Sorry we missed you, we will call you back." - ### Visual call flows See the whole path a call takes on one screen, and change any step. - ### AI call flow helper Say what you want in plain English, like "Ring me Monday to Friday, 9 to 5." You approve each change before it goes live. - ### Audio library Make greetings and hold audio from text with AI, upload a file, or record your own voice. Voicemail ## Messages you can read between jobs When you cannot answer, the message still reaches you. - ### Voicemail for each number Callers hear a professional greeting and can leave a message. - ### Voicemail transcripts Read the message as text instead of listening to it. - ### Voicemail alerts Get an email, text, or push alert when a caller leaves a message. Texting ## Text customers from your business number Your personal number stays out of it. - ### Business texting Send and receive texts from your business number. - ### Photos and files Send and receive pictures, audio, video, PDFs, and contact cards. - ### Scheduled texts Write a message now and send it later. Change or cancel it before it sends. - ### Quiet hours warning A warning before you text someone late at night in their own time zone. - ### AI reply suggestions Get a suggested reply that you can send, edit, or ignore. - ### Opt-out handling Contacts who reply STOP are marked as opted out. - ### Texting registration help A guided form walks you through US business texting registration (A2P 10DLC). AI helps you write the description. Inbox ## Every customer conversation in one place Calls, texts, voicemails, and notes on one timeline for each customer. - ### Shared inbox for each number Everyone on your team sees the same conversations, so nothing gets answered twice. - ### Conversation status Needs attention, Waiting on customer, Snoozed, Done, or Blocked. You always know what is next. - ### Snooze Hide a conversation until a set time. Then it comes back as Needs attention. - ### Internal notes Leave notes only your team can see. They show in purple, so you do not send one by mistake. - ### Tags Label conversations, like "Quote sent" or "VIP", and filter by them. - ### Bulk actions Mark many conversations done, or block them, at once. - ### Search Find any contact, call, or text. Press ⌘K from anywhere. - ### Export a conversation Copy a full conversation history. - ### Block unwanted contacts Block a number and note why, such as spam or abuse. - ### Activity feed One list of everything that needs your attention. Contacts ## Remember every customer A simple customer list that keeps itself up to date. - ### Contact list Name, company, role, phone numbers, email, website, and your own custom fields. - ### Contact notes Keep notes about a customer, like gate codes or preferences. - ### Full history See every call, text, and voicemail with a contact. - ### Local time See the contact’s time zone and their local time right now. - ### Text consent records Record how each contact agreed to receive texts. App ## Your business line in your pocket Optional. Your line works without it. The app makes texting and history easier. - ### Native iPhone and Android app Your inboxes, keypad, contacts, and activity. - ### Answers like a normal call Business calls ring on your lock screen like any other phone call. - ### Push notifications Alerts for new texts, missed calls, and voicemails, with a badge count. - ### Mobile web app No download needed. Use GBPN in your phone’s browser. - ### Choose your alerts For each number, pick app, push, text, email, or sound. Mute any inbox. Team ## Grows when you hire Start solo. Invite people to the same line when it’s time. - ### Invite team members Roles for owner, admin, and member. Choose which numbers each person can use. - ### More than one business Run several businesses from one login and switch between them fast. - ### Reports Call totals, busiest hours, daily trends, missed calls, and results for each team member. - ### Activity log See a record of changes made on your account. - ### Easy login Log in with a link or code sent by email. No password to remember. Integrations ## Connects to the tools you use For businesses that want their phone data in other systems. - ### Webhooks Send call events to your other systems as they happen. - ### AI assistant connection (MCP) Connect AI assistants like Claude to your account with secure access tokens. - ### AI help chat Ask questions about your account and setup in plain English. Billing & help ## Simple billing, real people One price. Humans when you need them. - ### $30 a month, everything included Every feature on this page. No tiers, no add-ons, taxes and fees included. - ### Self-serve billing Update your card and see or pay invoices yourself. Cancel online anytime. - ### Real human support Call or text during business hours. Live chat with a real person any time. - ### Refer a friend Share your referral link and earn account credit. ## Everything on this page. $30 a month. Pick your number and it works right away. We set up the rest with you. [Get My Business Number](https://gbpn.com/signup?source=features-all-final) Works instantly · $30/mo flat · 30-day money-back guarantee