---
title: "Business Phone System for Small Teams | GBPN"
description: "Add teammates at no extra cost, ring the right person or a whole group, and share one inbox where you can see who is replying. GBPN for small business teams."
canonical: "https://gbpn.com/team/"
---

> This is the plain-text Markdown version of [the canonical page](https://gbpn.com/team/).

Work as a team

# One business line. Your whole team on it.

Add teammates, ring the right person, and share one inbox, so every customer gets one clear answer. Teammates don’t add to your bill.

[See Numbers In My Area](https://gbpn.com/signup?source=team-hero)

No card required to see your numbers · $30/mo flat, taxes included

Yolanda Price

(512) 555-0139 1:05 PM CDT

Needs · New message · 1m

JM

Hi Yolanda! Your clean is booked for Tuesday at 10.

10/02/26, 4:30 PM

Thank you! Can you bring the pet-safe products this time?

10/03/26, 1:04 PM

Ana is typing…

Reply Note

Add tag

Message Yolanda...

1:05 PM CDT

9:41

Teammates

## Add someone in a minute.

Enter a name and an email. Your teammate gets a sign-in link, with no password to remember. Make them an **admin** who can change settings, or a **member** who just answers calls and texts.

Choose which numbers each person can use, and what they can do on each one.

app.gbpn.com/settings/members

Team Members

3 members

Add

-   JM Jess Morgan Full access · Active now Owner
-   AR Ana Ruiz All numbers · Last seen 5 minutes ago Admin
-   BC Ben Cole Email Sent 1 of 2 numbers · Never logged in Member

Calls

## Ring the right person, or everyone at once.

Ring a teammate in the GBPN app or on their cell. Ring a group of phones at the same time, and whoever picks up first gets the customer. If nobody answers, the call goes where you choose, like voicemail.

Every call shows who answered it, so you always know who talked to the customer. [More about calls](https://gbpn.com/business-calling)

Hector Ruiz

(512) 555-0158 11:22 AM CDT

Waiting · 3m

Finished Call • 2:14

Greeting · Played

Ring the team · Answered by Ana

WHAT HAPPENED

-   • Hector wants a recurring clean every other Friday.
-   • Ana confirmed the first visit for Oct 9.

Play recording 2:14 Open call details

10/03/26, 11:15 AM

AR

Great talking with you, Hector! See you Friday the 9th.

10/03/26, 11:19 AM

Jess viewing

Reply Note

Add tag

Message Hector...

11:22 AM CDT

9:41

One inbox for everyone

## No double replies. No dropped customers.

### See who’s on it

See when a teammate is viewing or typing in a conversation, so two people never answer the same customer.

### One list of what’s left

Everything that needs a reply sits in Needs for the whole team. Mark it done, and it’s done for everyone.

### Private team notes

Leave notes in the conversation that only your team can see, like a gate code or who is handling it.

### Several businesses

Run more than one business from one login and switch in a tap. Each one shows how much needs attention.

Want to see the numbers? [Call reports](https://gbpn.com/reports) show calls, talk time, and busy hours for each teammate.

## Team questions

Do teammates cost extra?

No. Your price is based on your business numbers, not on how many people use them. Add the people who answer calls and texts.

How do I add a teammate?

Enter their name and email in Settings, then Members. They get a sign-in link by email, so there is no password to set up. You choose whether they are an admin or a member, and which numbers they can use.

Can I ring more than one person at once?

Yes. Ring a group of phones at the same time, ring one teammate in the GBPN app or on their cell, or ring an outside number. If nobody answers, the call moves on to the next step you choose, such as voicemail.

How do we avoid answering the same customer twice?

Everyone shares one inbox. You can see when a teammate is viewing or typing in a conversation, who sent each message, and who marked it done.

Can I run more than one business?

Yes. Run several businesses from one login and switch between them in one tap. Each business shows how many conversations need attention.

## More of what’s included

-   [Business calling Know it’s business before you answer. →](https://gbpn.com/business-calling)
-   [Greetings, hours, and menus Calls go where you want, when you want. →](https://gbpn.com/call-routing)
-   [Voicemail Read every message in your email. →](https://gbpn.com/voicemail)
-   [Missed-call text back Callers get a text when you can’t pick up. →](https://gbpn.com/missed-call-text-back)
-   [Spam call blocking Known spam is screened out before it rings you. →](https://gbpn.com/spam-call-blocking)
-   [Business texting Text and send photos from your business number. →](https://gbpn.com/business-texting)
-   [Business contacts Every customer and their whole history. →](https://gbpn.com/contacts)
-   [Never forget a follow-up Always know who you owe a call or text. →](https://gbpn.com/follow-ups)
-   [How the inbox works Needs, Waiting, Snoozed, and Done. →](https://gbpn.com/workflow)
-   [Caller ID and trust Look like a real business when you call. →](https://gbpn.com/caller-id)
-   [How GBPN uses AI Less busywork, and you stay in charge. →](https://gbpn.com/ai)
-   [AI call summaries Know what every call was about. →](https://gbpn.com/ai-call-summaries)
-   [Call reports Missed calls, busy hours, and who answered. →](https://gbpn.com/reports)
-   [iPhone and Android app Free with every line. Optional. →](https://gbpn.com/app)
-   [Web app Your whole inbox on any computer. →](https://gbpn.com/web-app)

## A business line your whole team can share.

Pick your number, then add your teammates whenever you’re ready.

[See Numbers In My Area](https://gbpn.com/signup?source=team-close)

Works instantly · $30/mo flat · 30-day money-back guarantee
