Examples of How People Use a Business Phone Number
You just finished installing some new pendant lights for a customer and as you sit down in your truck your phone rings, but you also received a text message (from your business line) notifying you of an incoming call. Now you know it is a customer calling and you can be ready.
You have been dealing with a demanding client all day, and you are not in the best of moods. You then receive a call from a number that you don't recognize, but you answer it anyway. You are greeted with a message saying, "Press 1 to accept or press 2 to ignore." Now you know yourself well enough, you shouldn't answer this call and cool down a bit and call them back later. You press 2 to ignore the call, and the person calling you doesn't know any different. It will continue to ring and then goes to your business voicemail.
Someone's car has been making some weird noises, and one Sunday afternoon they remember to call you to get it looked in to. You are closed on Sunday's, but instead of it ringing your cell phone it plays a message "Thank you for calling Erics Auto Repair. We are currently closed. Our business hours are Monday through Saturday, 8 AM - 6 PM. Please leave a message, and we will call you back when we open. Thanks." They leave you a message and tell you what is going on, but it didn't interrupt your day off while you are spending time with your family.
Your phone rings and you are thinking "not another robocall...", but then you receive a text message letting you know you have an incoming call on your business line, now you know this is a call you want to answer. Meanwhile, the person calling you is greeted with a message "Thank you for calling Emily's Photography Studio. I will answer your call shortly."
Sometimes you are busy with a job and don't always notice or hear when your phone is ringing. You don't have to worry because with a dedicated voicemail box your (new) customer will be greeted with a custom voicemail message, which you either uploaded a recording to play or type a message in our convent text to speech option.
You really like to troll telemarketers, and conveniently you receive quite a few calls from them. While painting that day, you and your co-owner have been coming up with an excellent idea for when the next one calls. Later that day your phone rings and you answer it really hoping it is a telemarketer, but it is your business line. You know this because of the text you received telling you so. You are slightly sad but not at the same time. You professionally answer the phone, but you are in luck. It is a telemarketer.
It is the middle of the night in the dead of winter, and you receive a phone call from an unfamiliar, but a local number. You answer it, and you are greeted with a message saying "Incoming call to Jim's HVAC Repair, to answer press 1." You press 1, and it is someones who tells you their furnace has died and they need your help to fix it.
You and one of your best friends are tired of the current salon's management you are working at and decide, "you know what, we should open our own salon." You do just that, and instead of using each of your own cell phone numbers, you list one number and can set up a calling tree, and the customer will be greeted with, "Thank you for calling Studio 2.0 Hair Salon, press 1 to talk to Danielle, press 2 talk to Casey" and then the call will forward to the appropriate cell phone. All while only using one phone number.
While you are showing someone a house, you receive a phone call from another person you are helping find their dream house. You can't answer the phone right currently, but you are not worried because you know it will go to your business voicemail, with a relevant voicemail greeting, and send you an email letting you know someone called your business line.
Tired of using your personal cell phone number for your business? Use a virtual business phone number instead.