Frequently Asked Questions About Business Phone Numbers and Our Service

A virtual business phone number is like any other phone number. You can make and receive calls and have a voicemail. However, unlike a regular phone number, a virtual phone number allows you to have a dedicated business phone number alongside a personal phone number on the same phone. There is no additional hardware required to use a virtual phone number. You keep using your phone as you have been.

A vanity number is an easily remembered sequence of numbers used for marketing purposes, such as 1-800-PET-FOOD or 1-800-Go-FedEx. When you dial 1-800-PET-FOOD, you are calling 1-800-732-3663. Vanity numbers are not limited to toll-free numbers. You can have a vanity phone number with a local phone number too. If you had a local number of 509-555-3663, your vanity number would be 509-555-FOOD.

No. We don't believe in making our customers sign any contracts. You are billed each month, and you can cancel any time.

Yes. You are billed monthly based on the date you signed up. The credit card you provided at checkout will be automatically charged each month. You can update your credit card used for payment inside of your account.

Unlimited. Don't worry about counting your minutes.

Yes, we can help you with your needs no matter how large you are. Please contact us to find out more.

Yes, we can build you a phone system of any size. Please contact us to find out more.

You can have an unlimited number of phone numbers. You will be billed monthly for each one.

Yes, we do. Find out more about this on our toll-free number page.

You can cancel your service inside of your account, or you can contact us and let us know you wish to cancel.

Yes. We can port your number to GBPN. There will be no charge from us; however, your existing provider may charge you a fee. Please see our phone number porting page to learn more.

Instantly. As soon as you create your account, you can start using your new business phone number.

Yes. Email or call us, and we will be glad to help you configure your phone number how you need it.

No you don't. We have a page that goes into more detail about business phone numbers for non-US residents.

Yes. You can list your business phone number in business directories, such as Yelp, Google Business, 4-1-1 and any other directory you want to list your business in.

No. Our service will work with any phone that already has a phone number attached to it.

$0. We will port your current business phone number over for free. The porting process can sometimes take up to a couple weeks or as fast as a few days. A lot depends on the company that currently services the phone number.

You will need no additional hardware and no installation is required. You will use your existing cell phone. Our business phone number service operates through your existing internet connection.