AI in GBPN

AI handles the busywork. You handle the customers.

GBPN uses AI where it saves a small business real time: noting what every call was about, turning voicemails into text, and setting up your phone line in plain English. You stay in charge of what goes out.

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No card required to see your numbers · $30/mo flat, taxes included

Calls

Know what every call was about, without taking notes.

Every recorded call is written out as a transcript, with who said what. Then GBPN adds a few short points: what the customer wanted, what you agreed, and what happens next. It’s right there in the conversation, on your phone and your computer.

How AI call summaries work

Voicemail

Read voicemails instead of listening to them.

Voicemails are turned into text and land in your email, with the recording attached. Skim it between jobs and know who to call back first.

More about voicemail

Setup

Change how calls work by saying it in plain English.

Want calls to ring your cell at lunch, or go to voicemail on holidays? Describe it in your own words. GBPN works out the settings and shows you exactly what will change. Nothing changes until you press Apply, and you can undo it after.

Every call setup also comes with a short, plain-English explanation of what it does.

Also included

Less paperwork, fewer settings screens.

Greetings in seconds

Type what callers should hear, pick one of six voices, and listen before you save. Or upload a file, or record your own voice in the browser.

Texting forms, written for you

Carriers ask businesses to describe how they text. Press “Write it for me” and GBPN reads your website and drafts the answers. You can edit everything.

Ask about your account

Ask “How are my calls routed?” or “Forward to my cell” in plain English in AI Help. It makes the change for you, and you can type “undo” to reverse it.

Bring your own AI assistant

Use an AI assistant like Claude? Owners can connect it to GBPN and choose exactly what it may do, like look up customers or read conversations.

AI questions

Does AI cost extra?

No. Every AI feature on this page is included in your GBPN line at $30 a month.

Do I have to use the AI features?

No. Summaries and transcripts simply show up next to your calls and voicemails. Everything else, like setup in plain English or AI voices, is there when you want it and out of the way when you don’t.

Will AI text my customers by itself?

No. GBPN’s AI writes summaries, transcripts, and drafts for you. Texts to customers are sent by you and your team.

How do call summaries work?

When a call is recorded, GBPN writes it out as a transcript with who said what, then adds a few short points about what was discussed and what happens next. Recording is on by default, and you can turn it off for any number.

A business line that takes notes for you.

Pick your number. AI summaries and transcripts are on from your first call.

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Works instantly · $30/mo flat · 30-day money-back guarantee

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