Call reports
Know when customers call, and who answers.
See your calls and texts, your busiest hours, and how each teammate is doing. Spot the missed calls, call them back, and plan your week around when the phone actually rings.
No card required to see your numbers · $30/mo flat, taxes included
Missed calls
See the calls you missed, and call them back.
The Calls page shows every incoming, outgoing, and missed call, day by day. Tap a day or filter to just the missed calls, then work down the list.
Need it somewhere else? Export any list to a spreadsheet, including who handled each call.
Your team
See how each teammate is doing.
Calls taken, calls made, talk time, and texts sent for each person. Useful for fair schedules, and for knowing who your customers actually talk to.
The Busy Times chart shows which hours of the week ring the most. Tap any hour to see the calls behind it, with their AI summaries.
Report questions
Where do I see my reports?
In the GBPN web app on your computer, under Analytics and Calls. Pick a number and a date range, up to a full year.
Can I see how many calls we missed?
Yes. The Calls page shows missed calls next to incoming and outgoing calls, day by day, and you can filter the list to just the missed ones to call people back.
Can I export my call history?
Yes. Export any filtered list of calls to a spreadsheet (CSV), including who handled each call.
Can my teammates see reports?
Yes. Everyone on your team can open reports. Members see the numbers they have access to, and owners and admins see every number.
More of what’s included
- Business calling Know it’s business before you answer.
- Greetings, hours, and menus Calls go where you want, when you want.
- Voicemail Read every message in your email.
- Missed-call text back Callers get a text when you can’t pick up.
- Spam call blocking Known spam is screened out before it rings you.
- Business texting Text and send photos from your business number.
- Business contacts Every customer and their whole history.
- Never forget a follow-up Always know who you owe a call or text.
- How the inbox works Needs, Waiting, Snoozed, and Done.
- Caller ID and trust Look like a real business when you call.
- How GBPN uses AI Less busywork, and you stay in charge.
- AI call summaries Know what every call was about.
- Work as a team Add teammates and ring the right person.
- iPhone and Android app Free with every line. Optional.
- Web app Your whole inbox on any computer.
Stop guessing how your phone is doing.
Pick your number. Reports start filling in from your first call.
Works instantly · $30/mo flat · 30-day money-back guarantee