The GBPN inbox

See who’s waiting on you.
At a glance.

Every call, text, and voicemail sorts itself into Needs, Waiting, or Snoozed. One look tells you who you owe a reply, and who still owes you one.

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Once you read a text, it looks handled.

Even if you never answered it.

The voicemail you meant to return sinks under ten new ones.

The “I’ll check back Friday” lives only in your head.

By the time you remember, they’ve called someone else.

GBPN keeps track of what’s still unfinished.

How it works

One question sorts every conversation: who has the next move?

You don’t file anything. Each call, text, and reply moves the conversation to the right place by itself.

  • Needs attention

    You have the next move.

    New texts, voicemails, and missed calls land here on their own. So does a call you answered, in case it needs a follow-up.

  • Waiting for response

    They have the next move.

    Reply or call, and the conversation moves here by itself. When they write back, it goes straight back to Needs.

  • Snoozed

    Not yet, on purpose.

    Pick a time and add a note. When that time comes, it is back in Needs with your note attached.

  • Done

    Nothing left to do.

    Done keeps the history. If they text again next month, the conversation comes right back to Needs.

Watch it work

Follow one customer from first text to booked job.

Dana wants a quote for a move-out clean. Here is every step, exactly as it looks in the app.

  1. 01

    Tuesday, 9:14 AM

    Her text lands in Needs.

    Nobody has answered Dana yet, so the next move is yours. She goes to the top of Needs, and the count goes up by one.

  2. 02

    9:16 AM

    Opening it doesn’t make it disappear.

    On a normal phone, reading a text marks it read, and it drops out of mind. Here it stays in Needs until someone replies, snoozes it, or marks it Done. Read it in the truck. Answer it at lunch.

  3. 03

    9:20 AM

    You reply. She moves to Waiting by herself.

    No button to press. Sending the text tells the inbox the next move is Dana’s. Waiting keeps her in view without making her look like unfinished work.

  4. 04

    2:05 PM

    She writes back. She’s back in Needs.

    Dana asks you to check back Friday. Her reply puts the conversation straight back in Needs, where you’ll see it next time you look.

  5. 05

    2:07 PM

    Snooze it until Friday, with a note.

    Type the time the way you’d say it, like “friday 9am.” Add a note so you know why it came back. Then Dana leaves your list until Friday.

    Snooze conversation

    Follow-up note (optional)

    Ask if her landlord said yes, then book the clean

    This note stays with the conversation and is shown when it returns.

    Quick times

    For 1 hour Tue, 3:05 PM
    Until tomorrow at 9 AM Wed, 9:00 AM
    Until next Monday at 9 AM Mon, 9:00 AM

    Or choose another time

    friday 9am

    Use Fri at 9:00 AM

    When the time arrives, this returns to Needs attention for everyone with its follow-up context intact.

    Returns Fri at 9:00 AM

    Snooze for everyone

  6. 06

    Friday, 9:00 AM

    Friday morning, she comes back on her own.

    Right on time, Dana is back in Needs with your note on top. If you use the GBPN app, your phone gets an alert with the note, too.

  7. 07

    Friday, 9:14 AM

    She books. You mark it Done.

    Done means nothing is left to do. The whole conversation stays in her history. If she texts again next spring, she lands right back in Needs.

Needs: 0

That’s what caught up looks like.

No scrolling back through old texts. No wondering if you forgot someone. When Needs is empty, every customer has been answered, scheduled, or finished.

Why it works

How you stop falling behind.

Your follow-up list builds itself.

Calls, texts, and voicemails sort themselves as they happen. No sticky notes, and no second app to keep up to date.

Read it now. Answer it later.

Opening a message does not clear it. It stays in Needs until someone replies, snoozes it, or marks it Done.

Your promises come back on time.

“I’ll check back Friday” becomes a snooze with a note. On Friday, it is back in Needs, and it tells you why.

Missed calls count, too.

An automatic “Sorry we missed you” text does not count as a reply. The call stays in Needs until a person follows up.

See who owes you an answer.

Waiting lists every customer who has the next move. Tap the + to see Needs and Waiting together in one list.

Scheduled texts handle themselves.

Schedule a text and the conversation waits in Snoozed. When it sends, it moves to Waiting. If it does not go through, it comes back to Needs.

When you hire help

Everyone works from the same list.

When your helper replies to a customer, the conversation leaves Needs for everyone, so nobody answers twice. Each row shows who marked it Done. A snooze note tells the next person exactly what to do.

Start every day knowing
who’s waiting on you.

The inbox comes with every GBPN line, on your phone and on your computer. $30 a month, everything included.

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