How it works
From signup to your busiest week.
No surprises.
Here is exactly what happens when you sign up, what we set up for you, and what running your business line looks like every day.
01 · You do this
Pick a number. It works the moment you finish.
- 1
Pick your number
Choose a local number in your area code, or a toll-free number. Want to keep the number you have? Pick “Keep mine.” You start on a temporary line today, and we move your number over for free.
- 2
Tell us about your business
Your business name goes into your greeting. Your cell number is where calls ring. Customers never see it.
- 3
Start your plan
$30 a month, taxes and fees included. No contract, and a 30-day money-back guarantee.
02 · We do this
Your line is ready before you close the page.
While you’re on the welcome screen, we record your greeting with your business name. From then on, your number takes calls and texts.
Want more than the basics?
Business hours, a phone menu, or calls that ring your whole crew? Call us at (844) 822-2255 and we set it up with you, free.
What your customers hear from day one
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1
They hear your greeting
“Thanks for calling Brightside Cleaning…” with your business name in it.
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2
They pick an option
Optional: “Press 1 for scheduling, 2 for estimates.” Every option can ring you.
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3
You pick up
You know it’s a business call before you say hello, so you answer as the business.
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4
Or voicemail takes it
Busy or closed? A professional voicemail takes the message and sends it to you.
03 · Every day
Your whole business line, in one app.
Use the GBPN app on iPhone or Android, or open it in the browser on any computer. Customer calls, texts, and voicemails all land in one place.
Know it’s business before you say hello.
Business calls say so on your screen, with who’s calling and what you talked about last time. After you hang up, an AI summary saves what the call was about, so you don’t have to take notes. Calls can ring your regular cell, too.
Incoming call
Brightside Cleaning
Sarah Mitchell
(940) 555-0182
3rd call · last talked Tuesday
Last call: asked for a gutter cleaning quote
Decline
Accept
Can’t answer? Your business voicemail catches it and emails you.
See who’s waiting on you.
Every conversation sorts itself by who has the next move:
- Needs: you owe them a reply.
- Waiting: they owe you one.
- Snoozed: it comes back when you said, with your note.
- Text customers from your business number
- Read voicemails and calls as text
- Search every call and text
- Known spam screened out before it rings
04 · As you grow
Hire help without changing your number.
Invite your first helper, or your fifth, to the same line. Everyone works from the same inbox, so nobody answers a customer twice. Add a second number for a new location whenever you need one.
See every feature →- Invite teammates by email
- Ring everyone at once, or the right person
- Choose which numbers each person can use
- See who handled each conversation
05 · If it’s not for you
Leaving is easy, too.
We’d rather earn your business every month than lock you in.
- 30-day money-back guarantee
- No contract. Cancel online anytime
- Your number goes with you, free
Setup questions
The honest answers, including the one about whether this is complicated.
Get My Business NumberIs this going to be complicated to set up?
This is the #1 worry people tell us they had. One customer wrote, "I thought it would be too complicated and would take too much time away from my business to use, but it was just the opposite." You pick a number and it works instantly; we set up the rest for you, including recording your greeting.
Do I need a new phone?
No. Your business number rings the cell phone already in your pocket, and you know it's a business call before you say hello. No new device, no app required. There is one if you want it, though.
Can I keep my existing business number?
Yes. We move it over for you free, paperwork and all. Your number keeps working the whole time, and we keep you posted on the progress.
Do real humans actually answer?
Yes. Call during business hours and a person picks up. Live chat has a real person any time, day or night. As one review puts it: "you actually get to talk to a human when you call!" That's (844) 822-2255, and our reviews name our support people more often than any feature.
Your number works
the moment you pick it.
Pick a number now. We record your greeting while you finish signing up.
Works instantly · $30/mo flat · 30-day money-back guarantee