All comparisons

GBPN vs RingCentral

RingCentral is built to scale: 24/7 phone support, video meetings, desk phones, and hundreds of integrations. For a small crew that mostly calls and texts customers, you pay per person, fees come on top, texting is capped, and leaving early can mean paying out the rest of the contract.

We’re GBPN, so we’re not neutral. That’s why every fact about RingCentral on this page links to its source: their own website, their help center, their terms of service, the Internet Archive, or public reviews. Checked October 3, 2026, at monthly prices.

Apples to apples, for 3 people

GBPN

$30

a month, taxes and fees included

RingCentral Core

$115

a month, plus taxes and feesIncludes $25 SMS Booster

Core is RingCentral’s lowest plan. A shared text inbox like GBPN’s is RingCentral’s $25 Business SMS Booster add-on, and Core allows 25 texts per person a month.

Need less than that? Price it for what you need

What it costs

Price it for what you actually need

RingCentral’s lowest price leaves out features most businesses use. Pick what you need, and we’ll show the cheapest RingCentral plan that has all of it.

People who answer calls or texts

RingCentral charges for each one. GBPN doesn’t.

3
What GBPN includes for $30. Untick what you don’t need.
Things RingCentral has and GBPN doesn’t. Tick any you need.

GBPN

$30

a month, whole team. Taxes and fees included.

RingCentral Core

$115

a month: 3 × $30 + $25 SMS Booster. Plus taxes and fees.

RingCentral costs $85 more a month. That’s $1,020 a year.

RingCentral adds taxes, plus cost recovery and E911 fees it doesn’t publish. Its pricing data for Minnesota, where advertised prices must include mandatory fees, adds $5 per person.

Why this plan

Only with GBPN

  • Unlimited texting.Core includes 25 texts per person a month and Advanced 100. More are sold separately.
  • Keep call recordings past 90 days.RingCentral stores recordings for up to 90 days.
  • Month to month, no contract.RingCentral’s terms renew automatically and make you pay the rest of the term if you leave early.

RingCentral prices are its monthly-billing prices from its pricing page, checked October 3, 2026.

On top of RingCentral’s plan price

  • Taxes, plus RingCentral’s own cost recovery and E911 fees; its fee pages don’t publish amounts
  • More texts than the plan allows: sold separately; a shared text inbox (Business SMS Booster): $25
  • Texting registration: carrier fees passed on to you
  • AI Receptionist: from $39 a month

With GBPN

  • $30 a month is the whole price: taxes and fees included.
  • No per-person pricing. Add your whole team to one number.
  • We don’t add carrier registration fees for texting to your bill.

RingCentral prices are per user, billed monthly. Its pricing page opens on annual prices ($20 and $25), which need a yearly contract that renews automatically.

Beyond the price

What a pricing table won’t tell you

The things that matter on a busy day, with the proof next to each one. Click any screenshot or quote to see the original.

The price you see

Fees come on top, and RingCentral doesn’t say how much.

RingCentral’s pricing page opens on annual prices: Core at $20 a person, with the monthly price of $30 crossed out. On top of either, RingCentral charges its own cost recovery and E911 fees. Its fee pages say these aren’t taxes and aren’t required by the government, and they don’t list amounts.

There’s a clue. A Minnesota law, in effect since 2025, says businesses can’t advertise a price “that does not include all mandatory fees or surcharges.” RingCentral’s own pricing data has a separate Minnesota version, and in it, Core and Advanced carry a $5 fee per person.

Our read: If Minnesota buyers see $5 per person added to the price, we think it’s fair to expect fees around that much everywhere else, too. For a crew of five, that’s about $25 a month on top of the plan.

With GBPN

GBPN is $30 a month for your whole team, with taxes and fees included. That’s the whole bill.

RingCentral pricing page: Core $20 and Advanced $25 per user per month paid annually, with $30 and $35 crossed out.
RingCentral’s pricing page as it opens, October 3, 2026. The crossed-out prices are the monthly ones. ringcentral.com ↗

“Though assessed widely in the market, this fee is not a tax, nor is it mandated by any level of government or government agency.”

More proof (3)

“This is not a government-mandated charge.”

“"fees" : "5"”

RingCentral’s pricing data for Minnesota, on Core and Advanced · ringcentral.com ↗

“the person advertises, displays, or offers a price for goods or services that does not include all mandatory fees or surcharges.”

Texting

From “unlimited business SMS” to 25 texts a month.

In 2021, RingCentral’s cheapest plan listed “Unlimited business SMS.” Today, Core includes 25 texts per person each month, and Advanced includes 100. More are sold separately, and a shared text inbox is an add-on, the Business SMS Booster, at $25.

Getting texting approved is its own job. RingCentral passes on registration fees, and its own annual report warns that registration “can be cumbersome and costly and may cause customer churn, especially for SMB customers.”

With GBPN

GBPN includes unlimited texting in a shared team inbox, and we don’t add registration fees to your bill.

RingCentral pricing in July 2021: the Essentials plan lists “Unlimited business SMS.”
RingCentral’s pricing page on July 7, 2021, saved by the Internet Archive. web.archive.org ↗
RingCentral add-ons: Business SMS Booster, “Manage customer texts with a shared inbox,” $25.
RingCentral’s add-ons, October 3, 2026. ringcentral.com ↗
More proof (1)

“TCR registration and related vetting can be cumbersome and costly and may cause customer churn, especially for SMB customers that have more limited person-to-person SMS needs.”

RingCentral’s 2025 annual report (10-K) · sec.gov ↗

Leaving

Leave early, and you pay for the rest of the term.

RingCentral’s terms renew your plan for the same length unless you give notice at least 30 days before it ends. If you leave early, you owe “all sums remaining unpaid for the Services for the remainder of the then-current Term.”

To cancel, RingCentral says to “call or chat with support,” and the account is “disabled for 30 days before being canceled.” Cancelling disconnects your phone numbers, so you have to move them first.

With GBPN

GBPN has no contract and a 30-day money-back guarantee. If you ever leave, we help you take your number with you.

An r/RingCentral post: RingCentral not helpful with port outs.
A post on r/RingCentral, January 19, 2024. reddit.com ↗

“all sums remaining unpaid for the Services for the remainder of the then-current Term plus related Taxes and fees.”

More proof (2)

“Note: Your account will be disabled for 30 days before being canceled”

“they lock you in for 3 yrs with no ability to change besides a 30day window during the renewal period.”

Who you’re buying from

A public company that spends 44 cents of each dollar on sales.

RingCentral is a public company with $2.5 billion in revenue in 2025, and that year it spent 44% of its revenue on sales and marketing. Its founders hold a majority of the voting power.

Our read: A company that size answers to shareholders and to its largest customers. A three-person crew with one phone number isn’t who it’s built around.

With GBPN

GBPN is family owned by Eric and Kaitlin Turner, self-funded since 2017, with no investors.

“our founders, including our Chairman and Chief Executive Officer, together hold a majority of such voting power.”

RingCentral 2025 annual report (10-K) · sec.gov ↗

In their own words

What RingCentral customers say on r/RingCentral

RingCentral’s community support team posts on r/RingCentral and answers complaints there. The common threads are texting registration, cancelling, moving numbers out, and support cases that go in circles.

Read r/RingCentral yourself ↗
An r/RingCentral post: leaving RingCentral after being denied texting registration six times.
A post on r/RingCentral, December 18, 2024. reddit.com ↗
An r/RingCentral post: trying to remove one license, with the case closed twice.
A post on r/RingCentral, May 2, 2026. reddit.com ↗

Ratings elsewhere, October 3, 2026

Trustpilot

1.7 / 5

2,001 reviews

Apple App Store

4.8 / 5

about 78,000 ratings

Google Play

4.8 / 5

about 34,000 ratings

Most RingCentral reviews are positive, and plenty of customers love the app. The themes below come from the rest.

Cancelling and contracts

Hard to cancel, hard to shrink, and billed after.

“You have to call up their retentions department to actually stop service”

Former RingCentral customer on r/RingCentral · reddit.com ↗

“Theses guys really don’t like to give one up once you subscribe.”

RingCentral customer, after trying to remove one license · reddit.com ↗

“It is impossible to cancel”

Texting registration

Rejections, delays, and numbers that stop texting.

“Today I got an email that I was denied a 6th time for TCR Registration.”

RingCentral customer on r/RingCentral · reddit.com ↗

“Yesterday, RC disabled SMS on 4 of my 7 numbers.”

Support that goes in circles

Escalations, reassignments, and requests for the same logs.

“Is it just me, or is RingCentral support designed to wear you down?”

RingCentral customer on r/RingCentral · reddit.com ↗

“Over 6 months later and we are still being billed at the old rate”

RingCentral customer on Trustpilot, after downgrading · trustpilot.com ↗

To be fair

  • RingCentral’s apps are highly rated: about 4.8 on both the App Store and Google Play.
  • Its support is 24/7 by phone and chat, and its community team replies to complaints on Reddit and Trustpilot.
  • Big companies get more reviews from unhappy customers. Read a few pages and judge for yourself.

Don’t take our word for it.

Read r/RingCentral yourself ↗

Sorted by New, so you see what it’s like this week. Read a few pages.

Every feature, plan by plan The full side-by-side table: GBPN and every RingCentral plan, including where RingCentral is better.
  • ✓Has it
  • ◐Partly, limited, or costs extra
  • ✕Doesn’t have it
GBPN · $30/mo Core · $30/userAdvanced · $35/user Sharing one number Has it: Your whole team, no extra cost Partly: Every person is a paid user Partly: Every person is a paid user Texting Has it: Unlimited, in a shared team inbox Partly: 25 texts per person a month; shared inbox is a $25 add-on Partly: 100 texts per person a month; shared inbox is a $25 add-on Fees Has it: Taxes and fees included in the $30 Partly: Cost recovery and E911 fees on top, amounts not published Partly: Cost recovery and E911 fees on top, amounts not published Contract Has it: No contract. 30-day money-back guarantee. Partly: Annual price needs a yearly term that renews automatically Partly: Annual price needs a yearly term that renews automatically Cancelling Has it: Tell us, and we help you move your number if you want to Partly: Call or chat to cancel; the account is disabled for 30 days; numbers disconnect Partly: Call or chat to cancel; the account is disabled for 30 days; numbers disconnect Support Partly: Call a real person, weekdays 9 AM to 9 PM Pacific, or text or chat Has it: 24/7 phone and chat support Has it: 24/7 phone and chat support Onboarding Has it: Dedicated onboarding for every customer, free Partly: Professional implementation offered for two or more users Partly: Professional implementation offered for two or more users Call recording Has it: Every call, kept until you delete it Partly: On-demand recording; stored up to 90 days Partly: Stored up to 90 days Phone menu Has it: Included Has it: Multi-level auto attendant Has it: Multi-level auto attendant AI call notes Has it: Every recorded call Has it: AI notes and transcripts Has it: AI notes and transcripts Texting registration Has it: Guided, with AI help. No registration fees added to your bill. Partly: Carrier registration fees passed on to you Partly: Carrier registration fees passed on to you AI agent that answers calls Doesn’t have it: Not available Partly: Add-on, from $39 a month Partly: Add-on, from $39 a month Video meetings Doesn’t have it: Not available Has it: Up to 300 people Has it: Up to 300 people Apps and desk phones Partly: iPhone, Android, and any web browser Has it: Plus Windows and Mac apps, and desk phones Has it: Plus Windows and Mac apps, and desk phones CRM integrations Partly: Webhooks and AI assistant (MCP) connections Doesn’t have it: Not included Has it: Salesforce, Zendesk, and more

Swipe the table sideways to see every plan.

RingCentral is the better choice if…

  • You need 24/7 phone support
  • You want video meetings, desk phones, or Windows and Mac apps in the same system
  • You run Salesforce or another CRM and want calls logged there
  • You have many locations or a large team with complex call routing

GBPN is the better choice if…

  • More than one person answers the same number: GBPN is one price for everyone
  • You text customers a lot and don’t want a monthly cap
  • You want one price with taxes and fees included
  • You want no contract and a 30-day money-back guarantee
  • You want dedicated onboarding with a real person, free
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Switching

Moving from RingCentral to GBPN

Keep your RingCentral number. Start the move with us before you cancel RingCentral, because cancelling disconnects your numbers. We move it to GBPN for free, usually in 7 to 10 business days, and calls keep working the whole time. Check your contract’s end date first, since leaving early can mean paying the rest of the term.

How keeping your number works

GBPN vs RingCentral questions

Is GBPN cheaper than RingCentral?

For a team, yes. RingCentral Core is $30 per person a month billed monthly, plus cost recovery and E911 fees, and a shared text inbox is a $25 add-on. Three people pay $115 a month before fees and taxes. GBPN is $30 a month for the whole team with taxes and fees included. For one person, the list prices are the same, but RingCentral adds fees and caps texting at 25 a month.

How many texts does RingCentral include?

Core includes 25 texts per person each month, and Advanced includes 100. More are sold separately. GBPN includes unlimited texting.

What fees does RingCentral charge?

Taxes, plus its own cost recovery fee and E911 fee. RingCentral says neither is a tax or required by the government, and its fee pages don’t list amounts. In RingCentral’s pricing data for Minnesota, where advertised prices must include mandatory fees, Core and Advanced carry a $5 fee per person.

Can I cancel RingCentral anytime?

It depends on your term. RingCentral’s terms renew automatically unless you give notice 30 days before the end, and leaving early means paying the rest of the term. To cancel, you call or chat with support, and the account is disabled for 30 days before it’s canceled.

Does RingCentral have better support than GBPN?

RingCentral offers 24/7 phone and chat support, and GBPN’s phone support is weekdays, 9 AM to 9 PM Pacific. If round-the-clock support matters most, that’s a real point for RingCentral. GBPN adds free dedicated onboarding with a real person for every customer.

Can I move my number from RingCentral to GBPN?

Yes, for free. Start the move before you cancel, because cancelling RingCentral disconnects your numbers. It usually takes 7 to 10 business days.

How we made this page

  • We compare monthly-billing prices for everyone, because that’s what you pay if you don’t commit to a year.
  • The top of the page compares GBPN with the RingCentral plan that includes what GBPN includes, not RingCentral’s cheapest plan.
  • Every RingCentral fact links to its source. Quotes are short and unedited, and we leave out customers’ usernames.
  • We say where RingCentral is better. If you need those things, choose RingCentral.
  • Prices and plans change. See something out of date? Email support@gbpn.com and we’ll fix it.

Sources, checked October 3, 2026

A simpler business line than RingCentral.

One flat price for your whole team, set up for you by a real person you can call. Keep your current number for free.

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